Service Agreements

Service Offerings for Maintenance and Support - Find the Right Coverage for You

Videojet’s service agreements are designed to meet your needs. Whether you rely on Videojet or you have an in-house maintenance team to maintain your coding and marking equipment, we have a service offering with you in mind.

Comprehensive: Achieve maximum uptime and increase your productivity by outsourcing the service of your coding equipment to Videojet. Benefit from complete coverage of all labor, replacement and wear parts needs, a full preventive maintenance program, as well as additional on-site training and support.

Protective: For self maintainers, an extended warranty that covers parts, onsite labor and travel for break-fix events. Major wear parts are included as an additional benefit.

Start-up: Designed for new customers, a service program that reduces your operator learning curve and provides factory-recommended preventive maintenance during your first year of new equipment ownership.

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Service & Support:

(Help Us help You to accelerate your recovery. Always have your model number, serial number, any error information ready when placing your service request.)

Learn how Videojet Remote Service can help minimize your downtime