Service Offerings for Maintenance and Support – Find the Right Coverage for You
Videojet’s service agreements are designed to meet your needs. Whether you rely on Videojet or you have an in-house maintenance team to maintain your coding and marking equipment, we have a service offering with you in mind.
Comprehensive: Achieve maximum uptime and increase your productivity by outsourcing the service of your coding equipment to Videojet. Benefit from complete coverage of all labor, replacement and wear parts needs, a full preventive maintenance program, as well as additional on-site training and support.
Protective: For self maintainers, an extended warranty that covers parts, onsite labor and travel for break-fix events. Major wear parts are included as an additional benefit.
Start-up: Designed for new customers, a service program that reduces your operator learning curve and provides factory-recommended preventive maintenance during your first year of new equipment ownership.
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Service & Support:
(Help Us help You to accelerate your recovery. Always have your model number, serial number, any error information ready when placing your service request.)