Purchase Order Status
Access at Your Fingertips. You can easily locate your customer number and your order number via your order confirmation email.
Submit Your Order
Email a PDF of your purchase order for Supplies and Parts to our Customer Care Team.
Email your order to Customer Care.
Why Call? Place your Order online now.
shop.videojet.com provides 24/7 access to the following:
- Order Status. Check the status of your order.
- Order Placement. Seamless online ordering.
- Order Tracking. See the location of your shipment.
- Order History. Look up past orders and invoices.
- Pricing Inquiries. Submit any pricing questions
Blanket Purchase Orders
Don’t want to place your order online? Did you know that you can submit a Blanket Purchase Order?
- Touchless. One Purchase Order for the entire 12 months.
- Increased Uptime. Reduced unexpected shutdowns due to stocking issues.
- Completely Flexible. Call Videojet to change quantities and dates at any time.
Contact Customer Care
|Phone: (800)-843-3610 (For Spanish –> Press 9)||Phone: (877)-225-2241 (For French –> Press 8)|
|Email: firstname.lastname@example.org||Email: email@example.com|
During Normal Business Hours: (7:00AM to 5:30PM CT)
For order placement, order status or return request –> Press 1
For technical support, application inquiries, or service agreements –> Press 2
For service, on-site repair or to schedule a new equipment installation –> Press 3
For new equipment sales or product literature -> Press 4
After Business Hours: (5:30PM to 7:00AM CT)
For Emergency Technical Support or for rush orders for Supplies -> Press 2