Videojet Customer Care
We’re here to assist you with all non-technical inquiries, including orders, returns, shipping, and pricing. Our dedicated team is committed to providing prompt, friendly support to ensure your experience is smooth and enjoyable.
Contact information
Monday to Friday
7:30AM – 5:30PM (CT)
U.S.
(800) 843-3610 x2
vti.domesticcs@videojet.com
Canada
(877) 225-2241 x2
vti.canadacs@videojet.com
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Shop Videojet
- Get quotes
- Place orders
- Track orders
- Pay invoices
My Videojet Portal
My Videojet gives you 24/7 account access for instant support.
Customer care options
Blanket purchase orders
Our blanket purchase orders offer a touchless solution for customers who prefer not to order online. With a single purchase order valid for 12 months, you’ll experience increased uptime and reduced unexpected shutdowns due to stocking issues. Enjoy complete flexibility by easily adjusting quantities and dates by contacting Videojet whenever needed.
Submit purchase orders
To submit purchase orders for supplies and parts, simply email a PDF of your order to our Customer Care team. This streamlined process ensures prompt processing and efficient handling of your requests.
Email POs to our Customer Care team at:
