Videojet USA
Login Frequently asked questions for Customer Service
You will find the following information here:
- How do I purchase products on-line?
- Where do I send my payments?
- How do I contact Customer Service?
- How do I locate/contact a sales person or Distributor in my area?
- What is Videojet's correspondence address?
- How do I request copy of my Invoice / Credit memo?
- How do I process a return?
- How do I register for online ordering?
- How do I register for online ordering if I am not a Videojet Customer?
- What are the benefits for online registration?
How do I purchase products on-line?
You can purchase products on-line at videojetdirect.com
Where do I send my payments?
Videojet Technologies Inc
12113 Collection Center Dr.
Chicago, IL 60693
How do I contact Customer Service?
Phone: 1.800.843.3610
Fax: 1.800.582.1343
Email: vti.domesticcs@videojet.com
6:30AM to 6:00PM CST Monday thru Friday
How do I locate/contact a sales person or Distributor in my area?
You locate/contact a Videojet sales person or Distributor in your area using the Sales and Distributor Locator
What is Videojet's correspondence address?
Videojet Technologies Inc
1500 N. Mittel Blvd
Wood Dale, IL 60191-1073
How do I request copy of my Invoice / Credit memo?
Please email: vti.domesticcs@videojet.com or call 1-800-843-3610 option 5.
How do I process a return?
| Please email: vti.domesticcs@videojet.com or call 1-800-843-3610. Note: RMA number is required for ALL returns. |
How do I register for online ordering?
You must be an existing Videojet customer to register for online ordering, please have your customer number available when registering.
Click here to register.
How do I register for online ordering if I am not a Videojet Customer?
Please email: vti.domesticcs@videojet.com or call 1-800-843-3610.
What are the benefits for online registration?
No wait time, order 24/7. You can also check your order status, order history, and payments.
How to buy
To Order in The US
800-843-3610
Videojet Technologies Inc.
1500 Mittel Boulevard
Wood Dale, IL 60191
Outside the US (e.g. Puerto Rico):
+1 630-860-7300
Wordwide Sales
To use our worldwide Sales and Distributor Search tool to find contact information for a local Videojet representative or Marsh distributor in your region or country